Refund Policy
Our guidelines for digital products, UI frameworks, and independent applications.
UI Kits & Digital Products
Effective: August 20261. Digital Delivery & Access
Products such as Kaboom UI and Noir UI are software-as-a-service (SaaS) UI kits distributed as digital downloads or access repositories. Because these are intangible digital goods that can be instantly copied or downloaded, all sales are considered final.
2. General Refund Protocol
As a general policy, we do not issue refunds once a purchase has been made and access to the premium UI kits has been granted to the user.
3. The Non-Delivery Exception
We stand by our delivery infrastructure. The sole exception to our strict no-refund policy is in the event of a critical delivery failure. If you purchase a premium UI kit and we fail to deliver the digital assets or grant access, and the issue remains unresolved after initiating a formal escalation through our Grievance Redressal channel, we will issue a full refund.
Independent Applications
Vaad & SigVerify
Our independent applications and web projects, including KHERAD MATDATA, SigVerify, and Vaad, operate under their own product rules, platform policies, and applicable store or service terms.
- In-App Purchases & Subscriptions: Any payments made within these applications are subject to the product-specific refund and cancellation information presented by the application or applicable platform.
- Platform Policies: Purchases made via third-party platforms (such as the Google Play Store) must follow the refund and cancellation procedures dictated by that platform. We cannot manually refund transactions processed entirely by third-party application stores.